November is here and that means it's time for our infamous Astro Offer Flash Sales for Black Friday weekend. Every year our retailers break our previously set redemption records and this year we expect no different.

This Edition Includes:

• Dr. Marty's launches a new freeze-dried cat food Shop Local Frequent Buyer program
• Wellness launches a new private approval-only Shop Local Frequent Buyer program
• Black Friday Offers - Don't miss running these promotions!
• Black Friday Pep Rally - Join us on the 17th for a fun webinar to help pump you up for the big weekend!
• Astro Loyalty YouTube Channel - watch webinars you may have missed
• The November Pet Holiday Guide is here!
• Astro Academy Blog | To Greet or Not to Greet? : Tips for Interacting with your Customers

Dr. Marty's Launches a New Shop Local Frequent Buyer Program

Dr. Marty's | OFFICIAL Freeze-Dried Cat Food Frequent Buyer - Buy 12, Get 1 FREE

Cat Freeze-Dried Frequent Buyer Program. Buy 12 Freeze-Dried Products and Receive One Free. Items are grouped according to Size Range (S/M). The Free Bag will belong to the same group as the 12 qualifying purchases and it must be the same as one of the qualifying purchases. Customers have 12 months to complete their cards. Available in the USA.

Check out this program and the rest that Dr. Marty's has to offer on Astro Loyalty here!

Wellness Launches a New Private Shop Local Frequent Buyer Program

Wellness | OFFICIAL PRIVATE Frequent Buyer Program - Buy 12, Get 1 FREE

Dog Kibble Frequent Buyer Program. Buy 12 Bags of Kibble and Receive One Bag of Kibble Free. Items are grouped according to Size Range (S/M/L). The Free Bag will belong to the same group as the 12 qualifying purchases and it will be Lesser than or Equal in Value compared to the Least Valued Item Purchased. Customers have 14 months to complete their cards. Available in the USA at Approved Retail Locations.

Check out this program and the rest that Wellness has to offer on Astro Loyalty here.

Black Friday, Small Business Saturday, & Cyber Monday Flash Sales

Are you ready for the biggest sale of the year? Are you ready to break some serious records? Astro Loyalty and our Brand Partners have 40 USA Flash Sales & 20 Canadian Flash Sales available for you to enroll in and offer to your customers during this holiday season. 

Last year, in 2020, in just one weekend Astro Offers generated an additional half a million dollars for participating Astro Retailers! 😸

November isn't just about Black Friday. There are plenty of Astro Offers available throughout the entire month of November.

Curious? Want to learn more about Offers? Join our Astro Offers Director, Shreya Mehta on Thursdays at 2:00 PM EST for her What's The Deal With Astro Offers Webinar. Register for this Thursday's webinar via the form below. All are welcome!

Black Friday Pep Rally

That's right! We thought it would be fun to get together right before our big Black Friday weekend. Every year our retailers break new redemption records, and this year we have more Flash Sales and November Month-Long Offers than any year prior.

During this webinar, we're going to talk marketing strategy - in-store merchandising, social media campaigning, and email/App/and SMS Text campaigning. We'll also explain how to best introduce your customers to the Offers they are most likely to get excited over.

I also hear there may be a unicorn or dinosaur in attendance! 🦄🦖

Register using the form below. 

For more Astro Webinars and access to past recordings check out our official webinar registration pages and our new Astro YouTube Channel. 

Astro is on YouTube!

Yup! You read that right 😸 Astro is now on YouTube! 

On our channel, you will find recordings of several of our past Marketing Deep Dive Webinars such as: 

Helpful videos about marketing and participating in Sharing the Love:

And more! 

Subscribe to never miss out on new content. 

Astro Marketing's November Pet Holiday Guide

Click here for the full guide. We even have a Google Calendar outlining all the upcoming holidays with Marketing Suite content so you don't forget an event.

Astro Academy Blog | To Greet or Not to Greet? : Tips for Interacting with your Customers

It can be difficult to know if greeting the people that enter your store is a welcome interaction or a passing annoyance. This question may even cause stress among employees. 

While some people prefer not to interact, this is not the case for the majority. A study on the retail shopping experience found that one of the top three customer complaints was not being acknowledged or greeted by the sales associates in a store. So, greeting is good, but it's also true that the most common greeting phrases such as “can I help you?” and “how are you today?” are overused, lackluster, and ineffective.

What should you use in place of these tired old greetings? That depends on the customer - or if they even are a customer. 

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